This blog is a playbook for CEOs on how they should own digital transformation journeys and drive the entire team bottom up towards a shared goal. Digital transformation is about building digital capabilities for product development, business processes, and customer experiences. We are already in the digital era and the pandemic has in fact accelerated the pace of digital disruption in businesses. Digital transformation is therefore now an imperative. The changing landscape calls for constant innovation in business processes in order to stay competitive in a dynamic environment and build resilience to deal with disruptions without business discontinuity or downtime. In this blog, we articulate 5 points that CEOs should keep in mind in order to ensure that the digital transformation journey creates value for stakeholders.
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