US based Delivery Startup uses crowd-sourcing for package deliveries

Success Story

Client Context

Startup utilizes Goavega’s UI/UX expertise to build a multi-platform package delivery application.

 

The Challenge

The customer wanted to build mobile applications for drivers and end-users to support package delivery and tracking. Multiple deliveries per ride, turn-by-turn navigation, inter-city deliveries, and incentive based routing were key requirements.

Client Product: Delivery Platform

Industry: Logistics

Goavega Service: UI UX Engineering

Our Approach

Goavega’s UX team engaged with the stakeholders to understand the requirements using focus group meetings and 1:1 interviews.

This was followed by an information architecture, user personas, low-fi, and hi-fi designs along with interaction designs.

Value Delivered

  • Turn-by-turn navigation with voice was built into the application, eliminating the need to navigate away from the application.
  • QR code-based scanning of packages eliminated erroneous delivery.
  • Real-time Insights helped in efficient campaign planning.